Being proactive does help your Internet reputation

Mack Collier, an expert on social media and blogging, recently wrote a great post reporting how new research shows that companies that respond to negative feedback online do see benefits.

You can read this here.

What do you think? Are your companies responding to negative posts online?

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Posted on May 2, 2011, in Uncategorized and tagged , , , , , , , , . Bookmark the permalink. Leave a comment.

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