Job of the week: Consumer Relations Manager at Bob Evans

Statement of Purpose:

The Consumer Relations Manager is responsible for managing a team that supports all company operations by responding to guests who contact us. This manager is also responsible for the generation of insights based on data obtained both from guest contacts and our in-restaurant guest survey system.

Accountabilities

Manages the daily functions of a group of Guest Relations representatives who record comments and respond to guests expressing concerns.

Maintains databases to collect guest feedback and categorize guest and consumer concerns

Reviews all existing guest response procedures and identifies process improvements.

Monitors ongoing guest comments to identify and communicate any items requiring immediate corporate engagement. Examples include product recalls and activist requests.

Responsible for ongoing training of Guest Relations representatives.

Acts as primary point of contact with the guest satisfaction survey vendor.

Responsible for monthly analysis and reporting of key trends in guest satisfaction and guest comments as well as the performing ad hoc analyses identified by our business partners.

Works with our training group to train key contacts in the appropriate usages of data.

Works with marketing partners to identify and appropriately respond to social media commentary.

All other duties as assigned or required.

Job Requirements:

Knowledge

Must possess strong team leadership capabilities

Excellent communication and interpersonal skills

Must have strong analytical capabilities, process and continuous improvement orientation

Excellent presentation and organizational skills

Proficient in Microsoft Office tools and database usage

Strategic thinker with strong analytical and creative mindset

Education/Experience

Bachelor’s degree required, business major preferred

Master’s degree not required but a plus

3-5 years job-related work experience required

Experience presenting to Senior Management and Brand teams

TRAVEL REQUIREMENTS

Travel not required for this position

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; climb or balance; and taste or smell.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job of the week: City Government Reporter at Chillicothe Gazette

(EDITOR’S NOTE: You can apply for the job here).

Description:

Chillicothe Gazette Media has an immediate opening for a full-time News Reporter. A Reporter is tasked with producing routine daily print and online content primarily concerning community, general and feature news. Work must be accurate and completed according to set deadlines. This process may involve collecting basic information, interviewing individuals, writing breaking, in-depth, feature, and project stories and contributing to video reports. Reports should focus on accountability of public officials through watchdog reporting by asking key questions and probing all supplied information. The position requires use of social media and new technologies to quickly share news and events online. It will include the acquisition or development of data for use in stories, graphics and online databases. Stories will need to be completed under tight time restraints and for specific target audiences. Works to ensure Gannett programs such as Information Center, Watchdog Reporting, Real Life/Real News, mainstreaming/diversity and defending the First Amendment are reflected in the company’s products.

Key Responsibilities:

· Gather news through attending events, interviews, research, data and other resources, to write stories for all platforms ensuring department’s success in initiatives and goals that include immediate online reporting of breaking news, watchdog reporting (holding public officials accountable), Real Life/Real News (creating content meaningful to readers lives) mainstreaming/diversity and reaching targeted audiences. Includes sports and photo assignments.

· Use or build community and public affairs knowledge to develop assigned beat by communicating with sources, identifying sources and developing expertise on local issues and stories of importance to our customers.

· Use online social media, blogs and online technology to communicate with readers in ways beyond traditional print and digital products.

· Obtain data necessary to explain stories to readers, including making public records requests and inquiries necessary to develop database content online.

· Assign photographs or other visual elements while working with editors and other staffers to plan visual presentation of completed work.

· Daily communication of coverage planning with editor by maintaining a news budget list of current and upcoming stories.

Requirements:

· Must have a thorough knowledge of writing and reporting with BA/BS degree or equivalent experience. Prefer major in journalism or communications; minimum of six to twelve months of prior reporting or professional writing experience. News reporting and public affairs reporting along with sports experience preferred.

· Excellent grammar and spelling required.

· Must be dependable and able to thrive in a fast-paced, deadline-driven environment; and able to handle a variety of assignments.

· Knowledgeable in using online social media such as Twitter, Facebook, blogging, etc.

Job of the week: Regional Ad Manager for Patch.com in Cleveland

(EDITOR’S NOTE: You can apply for the job here).

About Patch:
We’re Patch.com, a digital platform that’s radically reinventing journalism and community engagement. We launched with just 3 sites in February 2009 and now operate hundreds of sites in communities across the country – and we are continuing to expand! Patch is founded on two core principles: that there’s a big need for news and information in small towns, and that we can create a successful, sustainable business model around that need. Even as many newsrooms have been downsized or shut down over the past few years, Patch is investing millions to strengthen our platform and to provide meaningful daily news, ways for users to interact with the site and with each other, and support for our communities’ local businesses and economy. A lot of people are paying attention; our stories have been picked up by virtually every major news organization, including CNN, Fox News, AP and Reuters, USA Today, the New York Times, the Wall Street Journal, and then some.

And did we mention fun?
Patchers know how to have a good time, from our monthly Fun Club activities to the Give 5 program that offers our employees paid time off to do volunteer work in Patch towns. Patch is all about serving communities, and this is one of the most important ways we accomplish that.

About Sales
Patch is committed to helping local businesses survive and thrive.

Our team does more than simply sell a suite of products and generate revenue for Patch. We are active members of our communities, ambassadors of the Patch brand, tireless multi-taskers, go-getters and problem-solvers. We work with our partners to provide affordable local online advertising opportunities that work.

Our executives seek out and thrive in a fast-paced and constantly changing environments. They are goal-oriented achievers who exceed their individual targets while being a true team player.

Role: Regional Advertising Manager
As a Regional Advertising Manager, you will be responsible for building and maintaining relationships with regional advertising agencies and large regional clients that require more customized and targeted solutions for local advertising. This is an outside sales position and you will be driving revenue for multi-state regions. You’ll work closely with the regional outside sales team, Patch’s revenue, marketing team and liaise with AOL’s national sales group.

Responsibilities:

* Identify and implement new strategies for revenue development with major regional agencies and clients in your territory

* Plan and manage to a regional revenue budget, reporting regularly to Patch Headquarters in NYC

* Own regional accounts, present Patch and close advertising relationship

* Work collaboratively with Regional Advertising Directors and other departments to drive national advertising strategy

Requirements:

* A Bachelors’ degree in marketing, business or related discipline. An advanced degree (MBA or equivalent) is a plus

* 5+ years of digital advertising experience working with regional clients and/or agencies

* Must have a solid understanding of online ad sales, products, site monetization strategies and local advertising trends

* Passion for a start-up, entrepreneurial environment

* Must have strong knowledge around analytics and the importance of numbers

* Ability to publicly represent Patch as the future of the local digital space

* Self-motivated business leader who can motivate and inspire, passionate about the potential of Patch and gets an adrenaline rush from starting up a business

* Able to build customized sales solutions that solve Patch’s customer’s marketing needs

Patch offers a competitive salary and benefits package, including 401(k) match and performance bonus. Patch Media, part of the Huffington Post Media Group, is an AOL company.

Job of the week: Marketing Coordinator at Marcus & Millichap

A successful Investment Team at Marcus & Millichap, the nations largest real estate investment brokerage firm, is looking for a Marketing Coordinator to provide professional support to the team.

Candidates must be extremely dependable, organized, detail oriented, flexible, creative, and able to work independently. Additionally, the candidate must have exceptional follow-through, have the ability to work in a fast paced environment, be highly motivated, possess exceptional PC skill, as well as written/verbal communication skills.

Job Responsibilities include but are not limited to: creation of print and digital publications, maintain databases, provide marketing support (proofreading, creation and project management), manage project timelines, update social media sites, media monitoring, mail, fax, photocopy and be responsible for overall organization, client service / support, and perform any other duties as needed.

Preference will be given to applicants who possess the following:

• Experience with social media.

• Marketing Degree or Public Relations Degree preferred.

• Proficient in Adobe Photoshop, Adobe Illustrator, Microsoft Publisher or another similar graphic design program.

• Experience in the commercial real estate industry or executive support.

• Excellent computer skills including proficiency in Microsoft Applications.

• Ability to prioritize tasks and work efficiently under pressure.

• Service-oriented attitude and professional demeanor.

• Proactive, self-directed, ethical, and creative thinker who will contribute ideas.

• Must be versatile and flexible in making last minute adjustments to work requests.

• Great interpersonal skills.

• Proven track record of being on time and dependable.

• Must be trainable / coachable.• High level of integrity.

Please email your resume (preferably in Word or PDF format) to kcolburn@marcusmillichap.com. Resumes Required. Only candidates selected for interview will be contacted. NO AGENCIES OR PHONE CALLS PLEASE.

Experience with social media. Marketing Degree or Public Relations Degree preferred. Proficient in Adobe Photoshop, Adobe Illustrator, Microsoft Publisher or another similar graphic design program. Experience in the commercial real estate industry or executive support. Excellent computer skills including proficiency in Microsoft Applications. Ability to prioritize tasks and work efficiently under pressure. Service-oriented attitude and professional demeanor. Proactive, self-directed, ethical, and creative thinker who will contribute ideas. Must be versatile and flexible in making last minute adjustments to work requests. Great interpersonal skills. Proven track record of being on time and dependable. Must be trainable / coachable. High level of integrity.

Assistant Webmaster/Web Designer for the State Teachers Retirement System of Ohio

(EDITOR’S NOTE: You can apply for the job here).

General Summary:

Under the direction of the Webmaster, develop front-end web-based applications and multimedia presentations for traditional web and mobile devices. Assist in the site management of organization’s Internet and intranet sites including usability and ADA compliance testing, performing routine maintenance and development of current site enhancements and new websites. Also prepare editorial content and graphics for use in both traditional web and mobile devices.

Principal Duties and Responsibilities:

Develop, code, update, test and implement webpages and sites to meet the organization’s needs.
Develop, code, update, test and implement web-based applications and forms for the organization’s websites.
Develop/assist with the creation and/or implementation of web-based multimedia presentations to meet the organization’s need.
Create, update and modify graphics and photos for internal and external websites. Create and publish ADA compliant “standard” and “fillable” PDFs.
Assist with the organization’s HTML news and marketing email campaigns as needed.
Serve as lead contact for social media initiatives.
Write and edit editorial content for Internet and intranet sites as needed.
Work with internal staff to post accurate information on Internet and intranet sites.
Test to ensure that minimal errors are found in production and code of websites to optimize the layout of materials, site performance and compatibility with various browsers. Ensure ADA compliance and adherence to STRS Ohio corporate identity standards.
Track and catalog cyclical and date-sensitive updates for internal and external sites.
Keep up-to-date on latest innovations in Internet/intranet communications.
Adhere to organizational processes and industry best practices.
Assist with other projects, as assigned.
Serve as a backup for other web team members.

Requirements Knowledge, Skills and Abilities

Bachelor’s degree in communications or graphic/web design preferred; college-level course work in graphic design or information technology and relevant experience may substitute for the degree.
Two or more years of related experience required.
Strong functional understanding and experience working with HTML and CSS required.
Proficiency with HTML5, CSS3, AJAX & XHTML/XML preferred. Experience developing/working with social media and familiarity with ASP & ASP.Net preferred.
Proficiency in Web-based design applications including (but not limited to): Dreamweaver CS5, Fireworks CS5, Adobe Acrobat Suite 9 & X, Photoshop CS5, and Illustrator CS5 required. Experience with Adobe Final Cut Pro X, InDesign CS5 and Flash/Shockwave preferred.
Strong sense of design, usability and layout required. Actionable copywriting a plus.
Strong knowledge of cross-browser and cross-platform differences required.
Ability to seamlessly work/transition between Mac & PC environments during development and testing processes required.
Creative and strategic thinker with demonstrated idea generation and continuous improvement skills.
Ability to work cross-functionally with department associates, and other contributors to ensure projects are completed on-time with a high level of customer satisfaction.
Ability to solve problems creatively.
Excellent oral and written communication skills.
Proven ability to effectively manage time and multiple priorities while meeting project deadlines.
Strong self-manager who is highly motivated and is an organized team player.
Ability to work with a variety of associates at all levels in a positive, respectful, and collaborative manner to achieve the communication goals of the organization.
Strong work ethic and attention to detail.
Excellent work record of attendance and punctuality; occasional evening, weekend and non-regular work hours required.

The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision.

Job of the week: Graphic Designer for Methodist ElderCare Services

(EDITOR’S NOTE: You can apply for the job here).

Job Responsibilities
As the Corporate Graphic Designer you will oversee all graphic designs and imaging for marketing materials of Methodist ElderCare Services and its affiliates. Managing the company brand through the use of print, radio, TV and other advertising mediums.

Additional responsibilities for the Corporate Graphic Designer include:

Design brochures, newsletters, annual reports, in-house and external flyers and all marketing and fund raising collateral material
Microsoft-based projects include PowerPoint presentations, in-house presentation materials and packets, internal and external promotional and educational materials
Perform public relations functions such as campaigns, events, facility updates, ext.
Periodically managing and updating web site information and social media sites with upcoming events, photos and other pertinent information
Assist with managing CRM database regarding old and new marketing entries, sales, staff education, updates and mail list compilation

Job of the week: Sports Editor at Youngstown Vindicator

The Vindicator, a 50K print/30K uniques daily in Youngstown, Ohio, needs a dynamic person to lead a content area that still dominates for daily newspapers — daily, local sports.

The right Sports Editor candidate will be able to do it all — organize print design, produce online, manage statistical databases, develop social media outreach, write in various story forms, and more. You have to love Little League as much you love LeBron (or used to love him).

Most importantly — you have to lead people and you have to partner with the community to bring their activities to life.

Our strong full-time staff of 5 is complemented by a solid corps of freelancers. And your peer group of managers in design, photo and new media is a talented bunch.

All that remains is for the right person to make it all happen.

The value of local sports in a market our size is immeasurable. We’ve launched many programs to capitalize on that passion (see Blitz and Greatest Golfer). Our departing sports editor was key in managing those programs. We need the right person to pick up the ball.

Pay, benefits and health coverage are consistent for our size. The position is available immediately.
Youngstown is a scrappy region that sits between Pittsburgh and Cleveland. Our sports history ranges from Mancini to Stoops to Tressel to Dravecky to football’s first use of the penalty flag. We’re home to D1 sports, as well as hockey and baseball franchises.

And we’re proud publishers of Cleveland and Pittsburgh sports news. And it’s a great place to live.

If interested, send resume, references and work samples to Todd Franko at tfranko@vindy.com

No phone calls, please.

Job of the week: Medical Transcriptionist at Riverside Memorial Hospital

(EDITOR’S NOTE: You can apply for the job here).

At OhioHealth, we achieve a rare balance between exceptional healthcare and integrity. As we push the limits of science, we never lose sight of our heartfelt mission and sense of community.

We’re a tight-knit group that discovers and succeeds together. As a part of our team, you’ll sharpen the skills and expand the knowledge you need to be at the top of your profession.

And because our achievements never outshine our values, we have been consistently ranked a top employer by Fortune Magazine.
Position Summary

This position receives dictation material of highly technical patient reports dictated by physicians. He/She transcribes, on a first-time final basis, into medical reports for patient charts, including technical medical data from any vocal delivery, including foreign and regional accented diction on word processing equipment.
Minimum Qualifications

EDUCATION and/or EXPERIENCE
High School graduate.

SPECIALIZED KNOWLEDGE
Knowledge of anatomy and medical terminology. Ability to operate word processing and dictation equipment. Typing of 65 wpm.

KIND and LENGTH of EXPERIENCE
Previous medical transcription experience.

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains
compliance with all state, federal, and local regulations. OhioHealth does not discriminate
against associates or applicants because of race, color, religion, sex, sexual orientation, age,
ancestry, national origin, veteran status, pregnancy, disability, marital status, or other
characteristics protected by law. Equal employment opportunity is extended to all persons in all
aspects of the associate-employer relationship including recruitment, hiring, training, promotion,
transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any
other term or condition of employment.

Job of the week: Mortgage Loan Officer at PNC Bank in Columbus

(EDITOR’S NOTE: You can apply for the job here).

As a Loan Originator with PNC Mortgage, you be involved in a variety of initiatives and activities supporting our full-service mortgage company that originates, acquires, markets and services residential loans.

Every day you will be proactively involved in originating quality FHA, VA and conventional mortgage and home equity loans; managing customers through the entire loan process, from data collection and analysis through loan conclusion; and maintaining positive client relationships. You will collect and analyze information regarding customer income, assets, investments and debts to include multifaceted or complex borrowers, presenting the advantages and disadvantages of different financial products to determine the best products to meet the customer’s needs and financial circumstances, as well as managing the customer through the entire loan process by setting expectations, taking applications, and, attend purchase closings, etc.

You will also focus on marketing and promotional strategies, to attract new purchase business, promoting a broad spectrum of mortgage products including but not limited to government, conventional, home equity and additional products within an assigned geographical area. This includes building network and community relations, and aggressively promoting PNC Mortgage to real estate agents, builders, developers, financial planners/CPAs, attorneys and other referral sources.

The successful candidate will have the following qualifications:

- Bachelor’s degree in Business or Communication or two years of loan origination experience
- A thorough understanding of underwriting criteria and guidelines
- Mortgage banking background preferred, with a proven track record of success
- Ability to generate annual production volumes of $10-12+ million
- Public speaking skills with the ability to make presentations
- Ability to education borrowers on loan products and process
- Strong relationship-building skills

Job of the week: Grant Writer at Human Resources Mental Health & Recovery Services Board of Stark County

(EDITOR’S NOTE: You can apply for the job here).

Grants writer needed to research, identify, develop, and write federal, state,
local and foundation grant proposals,
generating revenue for public BH govt board, with a strong grants track record to build on, for approved
programs and services.​ Bachelor’s degree reqd w several years exp in research and grant writing/​grant mgt process.​ Starting Salary Range $45K – $54K plus benefits.​

Send cover letter &
resume to:
Attn: Human Resources
Mental Health &
Recovery Services Board of Stark County
800 Market Ave N Ste 1150
Canton OH 44702 EOE
WEB ID BJ2912639